Broadspire: Claims Management and TPA

Broadspire is the Crawford & Company brand for high quality pan-European Third Party Administration (TPA) services. Our goal is to meet your global & local needs through a customised claims handling strategy and a management programme designed to exceed your expectations.

Services include:
Our complete claims services are provided from FNOL (First Notification Of Loss) to settlement, for corporations, insurers, brokers and other entities with attendant needs for financial/risk management data and treasury fund management.

Key elements of our client-led TPA programme include:

  • bespoke claims philosophy created to support and protect your brand and reputation;
  • a Client Manager to meet all of your business requirements;
  • effective project management and implementation designed to avoid business disruption;
  • access to Crawford’s national and global network of specialist claims expertise.

We are also able to help with Run Off and Business Process Outsourcing practices and have a proven track record of successful BPO project implementations.

With a TPA presence in 25 countries across Europe and in more than 85 locations globally, we offer:

  • a secure online access to claim files through web-based system, e-ClaimsSM, designed to provide consistency of approach (multi currency capability, quality management and cross border data consolidation)
  • all support needed for insurers and brokers offering insurance under Freedom of Services in Europe;
  • global reach combined with local knowledge (culture, law, language);
  • wide array of TPA services (lines of business which include: motor first and third party, ULR; general, product and employers’ liability; property; marine and transportation; travel; personal injury);
  • a flexible strategy resulting in shorter claims lifecycles and stringent control of indemnity spend.

For further information about Broadspire please visit: